Shipping & Policies

Return & Refund Policy

We want you to feel completely satisfied with your purchase. Please notify us within 30 days of receipt if your goods do not meet your expectations. Due to health regulations, any product that has been opened can not be returned; however, we are happy to offer a full or partial refund of the purchase price if you are unsatisfied with your products. Refunds do not include shipping & handling fees.

Shipping

We offer shipping though the US Postal Service. If you're ordering on this site, you'll be able to obtain a shipping quote before your purchase. We currently ship packages on Monday and Thursday. Please email us at info@rowantreebotanicals.com for shipping rates on non-contiguous US orders and  for a shipping estimate on Canadian or International orders.

Handling

Please allow up to 3 business days for processing and handling of your order prior to shipping. You can usually expect your order to arrive within one week from your date of purchase.

Packaging

All items are packaged using recycled, reclaimed and compostable materials whenever possible.

Privacy

At Rowan Tree Botanicals we take your privacy very seriously. The information you provide here is safe and secure, and we will never sell your information.

Additional Questions

If you have any additional questions, contact Sarah Wildroot at Sarah@rowantreebotanicals.com, and you'll hear back within 24 hours.